Interested to Buy Any Domain ? << Click Here >> for more details...
I have question to ask about the Call center management,
Q Team leader Role and Responsibilities in inbound Call center,
and What will be the Primary part of that ?
Q What is the Role and Responsibilities in Company As
operation Manager
- 1 Answers
- 5842 Views
- Mphasis, Serco, I also Faced
- E-Mail Answers
Answer Posted / hashimkmh
The Role and responsibility of an operational manager are
Planning the business activities, organising and
coordinating the manpower and the all activities of the
company towars the achievemnt of the ultimate goal.
| Is This Answer Correct ? | 11 Yes | 1 No |
Post New Answer View All Answers
i am from bpo sector and have a intervirw with ocwen financial corporation for bpo job so what kind of questions i can expect there
How to deal with customers who deny paying for service/product?
what is the importance of quality and quality analyst in call center
What is iso:9000 in outsourcing? : bpo
How to deal with unreasonable customer demands?
2. The physical facilities are visually appealing
What was your Service Level Agreement ( SLA) Ratio :-
Why do you think you will do well in this job? : bpo
How do you ensure that your departments goals are in line with the overall company goals?
How do you about our company ?
what is PHO and NHO in bpo industry. And after completion of all that what is the procedure for joining.
explain 3 years gap in your employ history?
Objectives and Correlating Incentives Describe a time when you have set objectives and correlating incentives for a member of your team What were you trying to achieve in doing this, what were the objectives? How did you choose the incentives?
TELL ME YOU HAVE SEEN CROWDED MARKET?
I m doing master in arts and recently i have started a job as hr officer in a call center so could u please suggest me at aryalasha@yahoo.com how should i proceed step wise .i would be very much grateful to u. -
