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Answer Posted / rohit dalal
wright now i am working with teleperformance as a AM CC from
last 31 months. here i am handle the team in my spam 45
agents. maintain the team performance & team off / leave.
working as now team srinkase.
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Explain about bpo & how it works? : bpo
HANDLING CONFIDENTIALITY? HANDLING AGREESSIVE CUSTOMERS? HANDLING,LOGGING AND ROUTING OF ALL QUERIES?
What is a virtual call center?
What are the important things you need to take care of implementing a crm solution to your business?
What will be your approach to improve customer service?
what motivates you? also have you used these motivators with other
generally, now a days all call center and IT companies are asking us to speak or talk on some topics?
will you accept position for the time being
7. Performs the services right first time
What’s your area of opportunity?
Discribe Banglore?
What is your experience in Client Management ? Types of Client Interaction ?
What is more important to you money or success?
minimum how many years of experience your company wants
If you were given a chance to talk to the president what would you like to ask and why?
