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What do you mean by quality analyst in call centres ?
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Answer Posted / navila
Quality Analyst ,Firstly knows the product very well & is a
very sociable person to interact with & can innovate
solutions to their problems & learn more as well.
| Is This Answer Correct ? | 21 Yes | 23 No |
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HI, I am applying for a position of a team manager and the company I have an interview scheduled for is looking for a good knowledge in queue management software's like Blue Pumpkin and Avaya CMS. Could some one help me with a few samples of what kind of questions I can expect? Thanks in advance
if a costumer is used to buy Rs 15/kg he comes to you in your shop and you are selling 30/kg then how you will satisfy the costumer as well as management?
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What you know about call center?
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what the daily rutien of sunday
Sell me your used envelope?
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Give example of situation where you were able to set priorities and abide by them ?
Where have you worked before? : bpo
What is called Team
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