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Answer Posted / kapil shrivastava
your company is the best company.
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Which one do you think –web or voice- suits your qualifications better? : bpo
What will you do in a situation where system shuts down and you still handling customer on the phone?
Dear All, We have running a esteemed consultancy [FOCUS CONULTANCY] in vadapalani. Our biggest strength is our team work. We placed large number of candidates in international call centre. So any candidate who is interested to workin with international & domestic call centre. pls mail your resume to hari@focusconsultancy.in or please walk in to our office at Focus Consultancy, #11, First Main Road, Vengishwarar Nagar, Vadapalani, chennai - 26. Ph.32462178. Landmark (near to vadapalani murugan temple)&(straight road from vengishwarar temple)&(near to Vijay pharmacy).
why telecom fraud happening in india??
Will you be happy to work in night shifts or over the weekends?
Give me an example scenario of a poor customer service and what would you do differently?
all general question related bpo and self
why you feel you would be suitable for Inbound customer service consultant role in a bank ?
How to deal with abusive/slang using customer?
describe a person
What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)
what is difference between WEP & WPA-PSK
what is PHO and NHO in bpo industry. And after completion of all that what is the procedure for joining.
Your last travel experience?
What is area of interest?
