if the customer is dissatisfied with the service of ur
company, how will you handle the customer? write the steps
Answer Posted / vikash chandra nautiyal
if a customer is dissatisfied , there must have happnd
something wrong with him , so first step is to know the
exact prom.
make him comfortble to talk further, and
then assure him politly to solve the problem, and at last
step prove yourself by solving the prom then only customer
can be retained which is a very essential for any
organization.
customer satisfaction is the key for long run of business.
| Is This Answer Correct ? | 2 Yes | 0 No |
Post New Answer View All Answers
why should we select you?
What type of sales cycle is most rewarding to you? A long cycle for a big ticket item or a series of smaller, more frequent sales.
It is said that smile and patience are two vital aspects of a sales job. What is your opinion ?
Suppose if you had to turn down a request from a valued client, what would you do?
How will you motivate your team to achieve targets in a tight deadline?
How a new regional manager devolop his new assigned territory & how he manage his people?
Dear ones, Currently am doing job in a retail industry as a floor manager.But doing this job cuts you from your social life n' that's y i am somewhat depressed. Also i want to go in marketing related jobs (advertisements,marketing Promotions, etc)in any well known company but no to insurence field as well. what can i do then? Please suggest me, i am so much confused ! Pallav Verma Raipur (C.G.),India
Explain Fundamental Analysis.
how can you convince me that you can do a sales job even though you don't have any sales experience.
what is PROMOTIONS in FMCG?How the sales executive r sales officer will participate r conduct these promotions?
What experience do you have of setting and meeting sales targets, both personally and as a sales team?
List the stages of plc?
Which is easier to deal with? The sales or the marketing aspect?
What will you do if some of your subordinates are not performing up to your expectations?
How do you manage client-buying frequencies?