if the customer is dissatisfied with the service of ur
company, how will you handle the customer? write the steps
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Answer Posted / vikash chandra nautiyal
if a customer is dissatisfied , there must have happnd
something wrong with him , so first step is to know the
exact prom.
make him comfortble to talk further, and
then assure him politly to solve the problem, and at last
step prove yourself by solving the prom then only customer
can be retained which is a very essential for any
organization.
customer satisfaction is the key for long run of business.
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