if the customer is dissatisfied with the service of ur
company, how will you handle the customer? write the steps
Answer Posted / sharmila
step.1 first ofall understanding the customer
dissatisfation is reasonable or not.
step2.if its reasonable we must want to controll the angry
customer and then with the help of the customer we want to
proceed our methods clearly.or
step3.if we didn't get a chance to proceed towards the
customer we want to request the customer to speak out.
then we get what the customer understood from us.then
clearly explaining our things to the customer.
| Is This Answer Correct ? | 2 Yes | 1 No |
Post New Answer View All Answers
Please give me the format for purchase order,quotation and enquiry of vehicle?
Please give me a fair bit of idea regarding the FAQs in interviews.
group discussions
What is buying behavior?
I AM WORKING AS A SALES CO-ORDINATOR IN AN INDIAN BASED COMPANY.. I LIKE TO DO SAP SD MODULE.. I LIKE TO KNOW HOW IT WILL MAKE A CHANGE IN MY CAREER
How do the pan wala calculates his profit?
What are the different customer services that provide effective solutions?
sell a product to me
what are our products and services offered? tell me your plans and strategy as a marketing officer?
Who has been an inspiration for you?
Why do you want to work for this company and how will you add to its success?
What will you do to improve your product or service or your company?
how much C & F will get from company
What are the steps taken to define marketing entities and retail selling?
How does a marketing representative maintain long lasting relationships with customers?