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Answer Posted / call center
internet is a all imformation search for that
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For customers, proactive engagement do you know the ways to create it?
what are the job responsibilitits of a quality analyst in a call center? or what are the job roles of a quality analist in a call center?
Can I know what kind of wrestling is done in the call center
What are the question being asked by HSBC???
Do you know the procedures which should be followed while talking to a customer?
Tell me about ur best friend
is maths required for getting job in call centres
Can you work independently?
what is us staffing? describe the complete life cycle of the us staffing
1> What is water mark & why it will be used? 2> how do you make / done duplex setting in printer or while printing ? 3> total in how many ways from n/w system, user can send the data ? 4> in n/w how user can access the data from another system ? 5> what is virtual memory, page file, hyper trending? 6> mail account configure & difference ? [express, outlook, IMAP, notes] 7> n/w command & layer ? Q asked at HP, Bangalore, for non voice tech support.
Explain how to deal with a customer who denies paying for the product?
Explain how to tackle the customer language barrier that exists in between?
sorry ******* u have been rejected as vacancy is full? then u ask for ur resume dan he/she says dat i keep it wid me if deris some vacancy i will let u know ?
How to know what will be the tech-support of a particular company?(eg: what would be the tech-support in genpact?)
Can you work in shifts?
