there are 500 users logged into the sap system, the system
goes down and one cannot login using sapgui. Whyen check
the workprocess from dpmon the dialog workprocesses are
free. what action does one take as basis consultant
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Answer Posted / imran
If the system goes down then start troubleshooting at OS
level check the files in usr/sap/sid/CI/Work directory, look
for dev_ms,dev_disp,dev_w0 to dev_wn and also look for
oracle/sapdatahome/saptrace/background folder and usertrace.
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