what do you know about customer service?
- 41 Answers
- 79165 Views
- BPO, Genisys, HSBC, Marketing, Omni Globe International, TCS, TelePerformance, Vodafone, Wipro, I also Faced
- E-Mail Answers
Answer Posted / stephen arce
Customer service plain and simple is a means to connect with
a product or service purchased or granted from an entity or
a company. For example:
There is resources that are integral to our being citizens
or immigrants with which we are able to access government
information pertaining to our rights and the services
provided without any monetary nature presented beforehand
that we may access as in information (grants & loans) or
given outright (as in welfare) when we have shown a need or
a common lack of sufficient fundamental needs.
Then there is the service that is provided with a product
based on the purchasers right to connect with the
manufacturer or the party that is behind the product as in
the selling of the product, which comes afterwards and upon
payment, they are liable for the satisfactory operation or
for the results that are based on the service.
All of which is supposed to be as in according to position
(customer service representative), an extension of what the
company or entity has as principles of entitlement to the
consumer or general public upon purchase or upon entry.
This is more of a general description for the overall
function in relation to the possible roles that may take
place depending on who is behind the servicing.
| Is This Answer Correct ? | 8 Yes | 3 No |
Post New Answer View All Answers
Will you be happy to work in night shifts or over the weekends?
What are the critical attributes of a customer service representative?
Friends I have cleared all the rounds except Client round. Any body tell me what is that round? And what should I prepare for that.
What are the important things you need to take care of implementing a crm solution to your business?
what is trainer's defination and quality?
minimum how many years of experience your company wants
tell me about your college life?
Would you take up this job if we offered it to you?
I just want to know plz tell me us shift its totally night shift or day or afternoon shift also there.
How can you resolve the problem to customer’s satisfaction?
what is difference between marketing and kpo
why was the inbond process of vodafone
sell to me a phone....
I'm just a random person here. So I'm willing to open a discussion and give you tips on how to get into this industry. I will try to get back to you when I'maavailable. So don't hesitate to ask anything. Just comment down on this thread. Have a great time!
How do adopt to change?
