Answer Posted / shweta

Hi, My name is Shweta Singh.

I completed my PG in Arts from Agra University in 2008.
I also have experience of teaching in a playgroup in Agra
for one of the reputed franchisee in the same field.

My hobbies are watching movies, going out with my
family/friends and try out new recipes.

Currently, I am staying with my husband and in-laws.

My strengths are: creativity, positive thinking and
resiliency.

My weakness is sometimes I can be short tempered.

I am always open to making new friends and have a good time
with them.

give me some examples of where you have had a non satisfied customer and how did you handle it

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What was your reason for leaving?

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Why we promoted you as senior Team leader

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why you want this job (specially when you go for first interview and changing the industries)

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General Topic

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Give example of situation where you were able to set priorities and abide by them ?

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How do you handle an irate customer?

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How would you describe your personality?

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Did you learn anything new recently which can be helpful to bpo’s? : bpo

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What do you mean by interview?

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How will you manage agents who report into work under the influence of alcohol OR who are under the influence of drugs ?

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WHAT IS THE MAIN JOB PROFILE OF BEST CALL CENTRE

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What is called Team

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what is daily routine of you/mother/father/sister/bro.

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What would be the probable interview questionnaires for Hutchison 3 Global Services | Pune, for the international inbound customer service voice?

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