Interested to Buy Any Domain ? << Click Here >> for more details...
what do you know about customer service?
- 41 Answers
- 87620 Views
- BPO, Genisys, HSBC, Marketing, Omni Globe International, TCS, TelePerformance, Vodafone, Wipro, I also Faced
- E-Mail Answers
Answer Posted / mohammad aamir
Customer service is an organization's ability to supply
their customers' wants and needs.
Customers and business managers alike like to talk about
what good customer service is (and isn't), but I think this
definition sums up what excellent customer service is
beautifully: "excellent customer service (is) the ability
of an organization to constantly and consistently exceed
the customer's expectations."
Accepting this definition means expanding our thinking
about customer service; if we're going to consistently
exceed customers' expectations, we have to recognize that
every aspect of our business has an impact on customer
service, not just those aspects of our business that
involve face-to-face customer contact.
Improving customer service involves making a commitment to
learning what our customers' needs and wants are, and
developing action plans that implement customer friendly
processes.
| Is This Answer Correct ? | 44 Yes | 9 No |
Post New Answer View All Answers
Are you a team player? : bpo
what are some aspects of your present or most recent position that you like?
Narrate a story which you liked.. and why.
I am 36 years old with graduation. Is it possible to get job in international bpo without any experience? Previously i was into my father business and due to some reasons business got shut down.
IF U GET A CHANCE TO MEET UR FAVOURITE STAR HOW WOULD U LIKE TO SPEND A DAY AND NIGHT WITH HIM/HER?
please let me know about the versant round...
Give me full details of about yourself
How to deal with a customer who denies paying for the product?
how to convince customer to buy your product on phone
if you stuck in problem what will you do?
what are the roles of teacher for speech comp?
Why would you be absent at work, except for natural calamities?
I have completed my graduation in B.A.(Eco) I have 3 - 4 years experiance in staff (Back office). 2 years in office assistant and 1 year in computer operator. from last 7 months I am doing work as Account assistant. I want to join call center so please tell me how to face the intervies of call centers and how should I have present my job profile to them ?
Do you have exposure to Quartile management ?
what is unforgattable day
