What according to you is the most important requisite of a
call-centre executive?
Answer Posted / naveen
a person who hears the problem of the customer patiently
and solves it
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Are you willing to relocate/travel?
When do you want to start?
Narrate a story which you liked.. and why.
Can I know what kind of wrestling is done in the call center
Do you know the procedures which should be followed while talking to a customer?
How do you deal with the question you don’t know the answer that customer asked?
who is ur favourite actress &why
Do you think that you’ll like this job?
How to deal with the difficult customer?
Please post HSBC linguistic round interview questions with answers, favourite teacher, favourite holiday spot, about colors, about picture discussions, please post these questions if anyone faces HSBC interview its a cruical round, everyone flunks mostly here so if everyone posts these questions it will be helpful to all
WHAT IS FORMALITIES BEFORE INTERVIEW IN DOMESTIC CALL CENTER ??
HI, I am applying for a position of a team manager and the company I have an interview scheduled for is looking for a good knowledge in queue management software's like Blue Pumpkin and Avaya CMS. Could some one help me with a few samples of what kind of questions I can expect? Thanks in advance
sorry ******* u have been rejected as vacancy is full? then u ask for ur resume dan he/she says dat i keep it wid me if deris some vacancy i will let u know ?
What is bpo sector? : bpo
Whatb is Bpo? What is Call centre? What is Telemarketing?