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what are the responsibilities as a call centre execuitive when we talk to the customer ?
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Hi Friends, Can anyone send me a Six Sigma question bank with answers on my email id : apexin2009@gmail.com. I am a quality manager in a Mulitnational Company. I have to design a question paper for my already trained green belts and black belts. I had a great knowledge base on six sigma at my home pc but since the mother board has gone bad and it has gobe for repair, I am not able to design a question paper. Please send me a question bank if anyone of you has it. I know that these things are really valuable but I would be highly obliged if you can do this favour. I would look forward to a long professional relationship with that individual. Thanks
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WHAT IS THE MAIN JOB PROFILE OF BEST CALL CENTRE
How did you manage to attend this interview during your working hours?
minimum how many years of experience your company wants
Do you know the online tools for excellent customer service?
What will be the Salary of a fresher in Dell company for non-voice process?
Why do you want to leave your organization or company?
why do u want to join a call center?i am a bachelor of arts grudute and want to join bpo in third level manager?
Why you left your previous company or why you want top leave your current company.
How would you describe your personality?
Why do you want to become a Quality Analysist and what will be your profile in this position?
Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.
