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Answer Posted / jaidev
Management Internet Services
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Sell me your used envelope?
all general question related bpo and self
HI, I am applying for a position of a team manager and the company I have an interview scheduled for is looking for a good knowledge in queue management software's like Blue Pumpkin and Avaya CMS. Could some one help me with a few samples of what kind of questions I can expect? Thanks in advance
What is the metric RSA?
Which place most you like and why?
4. Materials associated with the service are visually appealing
Create an email to the customer for the damaged mobile phone... what is the answer req. in this mail
How do you deal with the question you don’t know the answer that customer asked?
Will you be comfortable handling customers on the phone? : bpo
for some training is a neccesity and for others it's a luxury comment about the above statement
How do you handle an irate customer?
How to deal with a customer who denies paying for the product?
Do you like multi-tasking or you prefer to tackle one problem at a time?
Are you able to work with multiple phone lines?
Why do you want to join Virtual Command Centre (Work Force Management)
