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Answer Posted / ajit kumar
Bpo means Business Process Outsourcing. It includes following areas:
1. Back office operations
2. Customer Relationship Management
3. Call Centers and telemarketing
4. Tele-servicing and product support
5. Payroll maintenance
6. Finance / Accounting/billing
7. Human Resources
8. Logistics Management
9. Supply Chain Management
10. Medical transcription
11. Back Office Operations
12. Insurance Claims Processing
13. Legal database maintenance
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