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what do you mean by the best customer service?
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- HSBC, I also Faced
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Answer Posted / sindhuja
One must be an emphatic listener in order to understand the
customer Queries and then one can lend his services to his
customer, one must try and give assurance to his customer
that he is in the right place and that we have a solution
for him ...!
| Is This Answer Correct ? | 3 Yes | 1 No |
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How is AHT calculated & How will you reduce AHT
What are the question being asked by HSBC???
Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.
How to deal with the customer having a language barrier?
how fast can you learn things?
What are the critical attributes of a call center executive?
cau u pls give all the question and answer for sitel india company?
I like to perform well in pick and speek round what are the tips?
How to deal with the difficult customer?
I wanted to know about the career in Call Centers ? I am a Graduate, I have good command over English. - How I can build my career in call center domain ? - What is the actual career path ? - Should I go for any specific course or education before actually applying to call center jobs.
Speak on your unforgettable or memorable day for two minutes?
why you are join as a quality analyist ?
Tell me something about your college and your course why do you choose that?
Dear All, We have running a esteemed consultancy [FOCUS CONULTANCY] in vadapalani. So any candidate who is interested workin with international & domestic call centre. Our biggest strength is our team work. We placed large number of candidates in international call centre. So, interested candidates pls mail your resume to hari@focusconsultancy.in or please walk in to our office at Focus Consultancy, #11, First Main Road, Vengishwarar Nagar, Vadapalani, chennai - 26. Ph.32462178. Landmark (near to vadapalani murugan temple)&(straight road from vengishwarar temple)&(near to Vijay pharmacy).
How is AHT Calculated
