Answer Posted / siddharth vaikunth

quality analysr is the one who works towards continious
improvement of process.
he is the one who take cares of the process his duty is to
share the feedback for thr whole process and take steps to
improve the process by escalating the short comings to the
training department and conducts training.

What do you consider as your greatest weakness and strength?

1718

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How can you get responsive customer feedback?

694

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hi....... i am a physiotherapist n i want to join bpo nif they ask me y u want 2 join bpo .sendme ur answer

2098

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HI! I am fresher to call centre and would like to work in this field. Can anyone explain me how to get started as a fresher with no knowledge of interview,group discussion, jam sesion etc.

1996

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What is backend?

767

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Explain how you estimate your project / task end dates and then monitor them to ensure that dead lines are met ?

1785

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Describe how you ensure that your sales targets are exceeded each month?

3806

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Whatb is Bpo? What is Call centre? What is Telemarketing?

2099

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How to deal with customers who deny paying for service/product?

734

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How can you create new opportunities for customers proactive engagement?

818

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Hi, i have work experience in call center as a Team Leader,now i wanted to move from call center to other industires.Can u please suggest me in which domain i can get a job?

1847

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I'm just a random person here. So I'm willing to open a discussion and give you tips on how to get into this industry. I will try to get back to you when I'maavailable. So don't hesitate to ask anything. Just comment down on this thread. Have a great time!

1603

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Do you like multi-tasking or you prefer to tackle one problem at a time?

863

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What are the key attributes of a call center executive?

688

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ur fav songs & y so?

2024

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