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When a customer starts abusing u how will u deal with him?
n what do u do?
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Answer Posted / rahul
L : First Listen to the customer what he is saying/what the customer problem is?
A : Then Acknowledge, by apologising him.
R : Respond accordingly, knowing the problem,say I do apologise for the inconvenience caused to you, I will solve your problem ASAP , and I will make sure this never happens again.
THANKING CUSTOMER.
SAY GOOD DAY/BYE/NIGHT.
| Is This Answer Correct ? | 4 Yes | 1 No |
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Hello everyone, please help me with the best answer.Actually I have 1 year gap now and during interview I was asked "why do you not want to join your previous organizatio now? Or why did you not try for the job in your previous organizaton?
How can you relate your previous job to this job? How can you relate your degree to this job?
1. If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company? 2. Being a MCA graduate why you are looking for a call center job? 3. You don’t have any experience in call center field? why should i hire u? 4. q: why did u join in call center: ans: Now a days call center are glittering high in the market.They offering nice package and career.obviously one day you will be in a good position.it offers a lot of scope in developing your position 5. Tell something about BPO 6. Which colour do u like? 7. Why did you want to join the call center? 8. what is the difference of domestic and international call centre? 9. why do you want to join a call centre being a computer science graduate? 10. Tell me about your favorite colour? 11. What would u do, if u become a prime minister of ur country for six months 12. As am a fresher i don’t know how to attend a interview ,give me some tips? 13. Can u stay awake in the night? 14. Do u know how to speak English with American accent? 15. Do u have the patience to listen to others’ problems?
Determine the type of bpo you wish to work? : bpo
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For which process u are coming... I'm bpo like convergys
What would be your advantage in the future if you join now?
hi guys in intelent global service comp they asking basic question onli, for nonvoice 4 rounds its very easy
