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What is the exact role of a probationary officer in a bank?
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Bank PO Responsibilities
A Bank Probationary Officer (PO) in the bank is the starting
level appointment for bank officers and the promotional
prospects are quite healthy with the work as it defining the
limit for the candidate's success. Job profile of PO
(Probationary Officer) is General Banking, administration
work and any other work assigned by the Bank from time to time.
A Bank PO can be asked to do anything till the completion of
its probation period. After the confirmation he/she can give
tasks having routine work like posting, scrolling or
advances or anything that is related to banking. He/she
generally assigned to various responsibilities, as directed
by the Sr. Manager. They are trained for accounting,
marketing, finance, investment as well as billing.
The Bank PO also work on increasing other aspects of the
bank's business such as the loan department, the the
mortgage and finance divisions of the bank. Handling
customer complaints and issues is also the responsibility of
the Bank PO. Often this means dealing with complaints over
issues such as charges, discrepancies in accounts, or even
in complaints with service at the bank. Good communication
skills and an ability to resolve conflicts calmly is
essential for a Bank PO
Bank PO joins the bank as Asst manager after the end of
probation period . Initially he/she may be posted in a
branch where he/she will handle daily customer transaction
like passing a cheque, cash management, Draft issuance etc.
After certain experience and depending upon skill/aptitude,
the person would be given an opportunity to work in other
areas like planning, marketing, budgeting, processing of
loan , investment management etc.
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