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if user calls and reports to you that his background job is
taking long time, and which normally does not take so much
time. What will you do?
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Answer Posted / sanjay
there could be lots of reason for long running BG job.
1. check with the job owner what the report contains,
long critical programs might uses long run time,
2. Did this job runs for the first time or runned previous.
if previous then what was the time taken past.
3. check for the real status of the job, might be some
situations the job completed/cancelled but due to
communication problem the status might not be updated in
SM37.
4. check for the memory utilisation, and resource constrains
it is only the job owner who knows what is the jobs and
what is it doing or what purpose the job has runned.
so take help and work with the job owner.
| Is This Answer Correct ? | 22 Yes | 1 No |
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