Answer Posted / dinesh s
A call centre is a centralised office used for the purpose
of receiving and transmitting a large volume of requests by
telephone.A call centre is operated by a company to
administer incoming product support or information
inquiries from consumers. Outgoing calls for telemarketing,
clientele, product services, and debt collection are also
made.
| Is This Answer Correct ? | 7 Yes | 2 No |
Post New Answer View All Answers
whay u r join RBS? and what do u know about this co. tell me somethng about RBS ?
I got a chance in company placement in my university .... The h.r ask several random question on the basis of ur communication skill n grammer... Firstly they ask .. Tell me about urself ? . how was ur school life? Fav. Movie n why . tell the story? How was ur First day in college? Etc....
How can you create new opportunities for customers proactive engagement?
What all rounds do we have to face in dell(bpo)??
How to know what will be the tech-support of a particular company?(eg: what would be the tech-support in genpact?)
How would you sell a used toothbrush? A broken pen? A bitten apple?
Describe the assessment room ? What did u heard or watched recently?
What is right age of hacking(from dt.of casting) on concrte surface for plaster work.
Why do you think you will do well in this job? : bpo
General Topic
what is the actual work profile of a process associate in a bpo??
Name the factors you need to take into consideration before conducting a survey for customer service satisfaction
How to deal with unreasonable customer demands?
9. Insists on error-free records
What factors you should consider while creating a newsletter for a customer?