Answer Posted / golu

in a call center only calls are taken to resolve customer
issues
but in case of bpo it also handles calls but it does some
other functions also like billing manufacturing selling etc
a domestic call center is a call center in which calls are
made to a domestic area or within the country or region like
spice makes calls to its customers in punjab only they have
nothing to do with people in delhi of madras or whatever
because they do not have their setup in those states but an
international call center is where calls are only made to
some other country like to uk or america from india

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