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Answer Posted / dinesh tomar
I am seeking for a position with a stable company for growth
and opportunities for advancement where I can utilize my
past experiences and can learn more from you.
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What would you do if the customer says that it took you long to resolve an issue?
When the interviewer asks "being a B.Tech graduate why do you prefer BPO ?", what should b my answer
give me some examples of where you have had a non satisfied customer and how did you handle it
Hey this is lucky i have finished 2 rounds of dell. i have next round ,i.e operational. i dont have any idea abt it can sum1 help me out my id is vijaya_625@yahoo.com
Have you ever worked in a call center before? If so, how long did you work there?
If our call center is involved in activities that bend many laws, would you work with us?
1)why do you select bpo industry? 2)why you left your previous hotel industry? 3)what do you know about this bpo industry? 4)Are you intrested to work in this industry?
What is your philosophy in life?
Why do you think customer service is most important? ( elaborate your thoughts logically with critical analysis for the assessment)
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
Can you work independently?
Why do you consider yourself suitable for administration position?
Give example of situation where you were able to set priorities and abide by them ?
please mail me the questions which are asked at the time of interviews in the call center
Dear sir, I wish to establish a communication tower of any mobile company on a land area of 10000 sq feet in Sec-11 Indira Nagar, near Munshi Pulia, Lucknow. Please contact Usha Arora or Shalini Arora on 09889732922.
