how we can get customer loyalty. can u provide any tips for
the same.
- 6 Answers
- 8826 Views
- Genpact, Magnus Infotech, I also Faced
- E-Mail Answers
Answer Posted / sanjeeb, bhubaneswar
A customer needs satisfaction, value for money and good service. We should not try to explain what our company has done and what status it has achieved. The customer must have had done his homework before. This would be like a salesman selling some products to a customer. We should tell what can we provide as a good and reliable service provider. And the money factor is also important. If we rate high , we should explain why is that so, if low , then the customer would not have enough faith on us. A reasonable price would be like bargaining. So the exact pricing should be drafted. And we should allow the customer to speak more than we speak.
| Is This Answer Correct ? | 1 Yes | 0 No |
Post New Answer View All Answers
What are the steps taken to define marketing entities and retail selling?
Position Market Analyst (market research, FMCG sector). I must to write math test on English. I need to find example of test. I'm Russian and I need to learn business terminology to understand question
Tell me about the most difficult sale you have made. What did you learn from it?
What do you think are your biggest weaknesses and strengths?
What is the thing you dislike the most in the world? Why?
How do the pan wala calculates his profit?
Do you believe a firm does enough to uphold the vision and mission of the company? What has been your experience as a customer?
What steps do you take when you have an idea to improve either a company service or product?
A well – thought out orientation program is especially important for employees who have had little or no work experience.” – Comment. 2. Explain the four types of appraisal interview and how they affect the way you manage the interview in Textile Industries. 3. Should the job evaluation depend on an appraisal of the job holder’s performance in shipping industries? Give suitable examples. 4. Develop an incentive plan for Chemical Engineer, Plant Manager, and Sales Person. What factors would you consider in developing incentive? 1.4 FINANCIAL MANAGEMENT 1. “All the IT Companies paid more Dividend” if Yes, explain in detail, if no Justify your answer. 2. “More of Borrowed fund used in capital is safety” if the statement is Right Briefly Discuss or if it is wrong justify your answers. 3. Profit maximization is not wealth maximization – Discuss briefly by giving appropriate examples. 4. “Equity share is most safe capital in the organization” – Comment. 1.5 PRODUCTION AND MATERIALS MANAGEMENT 1. Identify the factors affecting Plant Location for steel plant in sub-urban areas or rural areas. 2. “Make or buy decision is based on quality, quantity, cost, tax and other available resources in organization.” – Comment. 3. “Preventive maintenance is suitable for power plants.” Do you agree, if not what type of maintenance should be practiced? Explain. 4. Discuss the purchase parameters and the functions of a purchase manager in a large automobile manufacturing firm. 1.6 BUSINESS MATHEMATICS AND STATISTICS 1. (a) Solve using the principle of inverse 2x + dy = 4z = 9 2x – 3y + 4z = 3 -2x + 3y – 4z = -3 (b) Distinguish between parametric and non parametric test. 2. (a) From the following, fit the two regression line, X on Y and Y on X X 10 20 30 40 50 60 Y 70 95 110 125 135 155 Estimate X, when Y = 200 (b) What do you mean by multi-co linearity and what are its consequences. 3. (a) Construct a chart for averages and chart for range and infer whether the process is under control. No Dimensions 1 10 11 12 10 2 9 12 10 10 3 10 11 11 11 4 9 10 10 9 5 11 11 10 10 6 11 10 11 10 (b) The mean amount of rainfall, wheat production per acre with their variances are given below. Yield Kg/ acre Rain fall inches Mean 900 16 Variance 484 9 Determine the yield, when the rain fall is likely to be 12 inches. The correlation between yield and rain fall is 0.52. 4. (a) The number of demand for a particular spare part in a shop found to vary from day to
How do you move forward from a string of rejections?
write the test cases for facility module in business field?
How will you motivate your team to achieve targets in a tight deadline?
what the reason to switch frm insurance industry to IT industry.
How is the effect of advertising on tv measured?
why you have taken marketing as a major finance as a minor/
