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what is the link/control between sales and distribution and
quality??
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Answer Posted / karthik vijayragavan
When a complaint is executed.
Say, a faulty material is returned back to plant from the
customer/consignee. The material is taken in to the blocked
stock, where by the quality link is involved. It's the
responsiblity of the quality department to check the
compalint and approve.
That's the reason we have billing block before issuing
credit note/memo to the customer.
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