what u'll do if you get stuck while you are working on some
imp work on PC
or
How you will save you document when PC get stuck
Answer Posted / deepak
u can find the saved file in temp folder.
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Give me full details of about yourself
What are the question being asked by HSBC???
why animal cells are not totipotent like plant cell?
will you accept position for the time being
Define Customer Service & Why is Customer Service important ?
how fast can you learn things?
3. Employees at appear professionally dressed
Explain how to deal with a customer who denies paying for the product?
What was your biggest mistake?
Describe a situation in which you inspired trust and respect in your team.
Tell something about today's climate?
What do you consider as an important aspect of a successful call center?
What steps will you take to deal with an unsatisfied customer?
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
please send me international call centres question and ans. on my mail id(1980faisal.faisal@gmail.com) Thanks