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HI! I am fresher to call centre and would like to work in this field. Can anyone explain me how to get started as a fresher with no knowledge of interview,group discussion, jam sesion etc.
How can you resolve the problem to customer’s satisfaction?
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What would be your advantage in the future if you join now?
How can you build customer loyalty?
which one do u prefer idly vs pizza why ?
which thing is most necessary for international cal center? how can i improve my voice and accent ?
What will you do in a situation where system shuts down and you still handling customer on the phone?
In my recent interview i was asked what did u do all these years and why are u looking for a job now.(plz help me out to ans dis question as i am a fresher and i finished my masters in 2007 but i was interested in working but my interest was to do business in fd.
Dear All, We have running a esteemed consultancy [FOCUS CONULTANCY] in vadapalani. So any candidate who is interested workin with international & domestic call centre. Our biggest strength is our team work. We placed large number of candidates in international call centre. So, interested candidates pls mail your resume to hari@focusconsultancy.in or please walk in to our office at Focus Consultancy, #11, First Main Road, Vengishwarar Nagar, Vadapalani, chennai - 26. Ph.32462178. Landmark (near to vadapalani murugan temple)&(straight road from vengishwarar temple)&(near to Vijay pharmacy).
what's ur financial needs? how to face a furious customer? do you know how to motivate other?
Do you know the online tools for excellent customer service?
How do you describe your management style?
what are the major key responsibility areas for a manager in bpo...?
