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Answer Posted / guest
call centre is a communication bridge between company and
customer.where company assits eployes to make and receive
the calls from the customers we are supposed to be.where
call centre executive should clear the queries of the
customer about their product and to look the should satify
with the service of the company
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Why do you want to join Virtual Command Centre (Work Force Management)
Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.
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