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Answer Posted / jagadeesan
BPO is the link/bridge between the client and concern(called
as outsourcing)...They contracting of the operations and
responsibilities of a specific business functions (or
processes) to a third-party service provider
eg:coca-cola,nokia,hundai...BPO categorized into back
office outsourcing - which includes internal business
functions such as human resources or finance and accounting,
and front office outsourcing - which includes
customer-related services such as contact center
services.many foreign firms invest in our nation and there
by increasing the economic strength of our
people..........DEEP ABOUT BPO
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