Answer Posted / sunil kumar

Understandig the customer's need and not what he wants.
resolve it explain the customer how it was done in short.
take feedback. it contributes to best customer service

what type of aptitude question they ask for interview?

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u having experience of more than 2 yeras in marketing so why u want to join bpo?

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Will you be happy to work in night shifts or over the weekends?

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Do you have exposure to Quartile management ? E.g. How will you manage an advisor who is on the bottom quartile for 3 months consecutively ?

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hi, could u tell me how to sell a pen in hindi

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What is your favorite food tell me how it's being prepared?

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where you wand to go in your weekend

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I have a Merchant Account in the United States and I am seeking a Call Center to team up with, for the processing of all service or product related. Please advise with information?

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Hi, i have work experience in call center as a Team Leader,now i wanted to move from call center to other industires.Can u please suggest me in which domain i can get a job?

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what are the major key responsibility areas for a manager in bpo...?

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What is the difference between the bpo and call center?

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I see myself as a passionate, professional and dedicated employee, and prospects like high-pressure deadlines,

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who is ur favourite actress &why

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Which place most you like and why?

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I m doing master in arts and recently i have started a job as hr officer in a call center so could u please suggest me at aryalasha@yahoo.com how should i proceed step wise .i would be very much grateful to u. -

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