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Its a trend which the mass is looking for ...
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I want to know in brief - What is a Disiplineary Action Policy (DAP) and Carective Action Policy (CAP) the both terms used in call center ?
why you are opting BPO jobs if you having a degree of MSc?
Will you be comfortable handling customers on the phone? : bpo
What difference will you make if you are selected as a team leader for this post
1. What do you understand by "Quality"? And how much, do you think "Quality" is important and why? 2. What do you mean by "Analyst"? What is the difference between a "Quality Analyst" and a "Quality Controller"?
If you were given a chance to become a mayor or someone who has power and authority over all the country what would you like to do and why?
can any 1 say how much % is eligible for wipro bpo?
Give me an example of how you have dealt with an under-performing team member in the past.
If you had power'what you would had to do with it?
is it ok to say that i am doing mba as wanted to increase the weightage on my profile?
How can you create new opportunities for customers proactive engagement?
Can you give me an example of a particularly difficult customer you had to deal with and how you used your skills to successfully overcome the problem they had?
Objectives and Correlating Incentives Describe a time when you have set objectives and correlating incentives for a member of your team What were you trying to achieve in doing this, what were the objectives? How did you choose the incentives?
How you would be an asset to this organization?
Where did you travelled last time
