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What is the difference between BPO and CALL CENTRE ?
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Answer Posted / p.sankar pattnaik
BPO is a process of hiring another company who will work on
behalf of you.BPO always work as an intermediate between
the parent company and client company.
where as call centre is asmall organisation which helps the
various kinds of customer to short out their problems.call
centre is a part of BPO.
| Is This Answer Correct ? | 32 Yes | 6 No |
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