what are the works of a qualist analyst in call center
Answer Posted / deshik banerjee
A QA is a person who listens to ones calls and audits them
then finds the faults in them and marks a caller down on
the basis of the quality parameters of the company.
Is This Answer Correct ? | 12 Yes | 3 No |
Post New Answer View All Answers
is maths required for getting job in call centres
I want to know in brief - What is a Disiplineary Action Policy (DAP) and Carective Action Policy (CAP) the both terms used in call center ?
HOW TO CONVINCE CUSTOMER IN INSURANCE BPO JOB?
How to deal with abusive/slang using customer?
why do u want to join a call center?i am a bachelor of arts grudute and want to join bpo in third level manager?
How would you relate your key competencies to this position?
Why do you consider yourself suitable for administration position?
1> What is water mark & why it will be used? 2> how do you make / done duplex setting in printer or while printing ? 3> total in how many ways from n/w system, user can send the data ? 4> in n/w how user can access the data from another system ? 5> what is virtual memory, page file, hyper trending? 6> mail account configure & difference ? [express, outlook, IMAP, notes] 7> n/w command & layer ? Q asked at HP, Bangalore, for non voice tech support.
Ar caller aptitude questions
Which one do you think –web or voice- suits your qualifications better? : bpo
what are your contribution in this company?
What are the disciplinary actions as a Team Leader you will take if you come across a female employee who is sexually abused ?
what r the advantages & disadvantages of teamleader?
i m under graduation student in B.A Stream. what is career in Genpact..
Why do you want join night Ship ?