Answer Posted / ashok

yesterday..I did nothing special but i was busy in
collecting some information about this company & position
in global market...the backgroun of this bpo through
internet..& it was quite fantastic to know that this really
a gud company which I am gong to take part of
interview...apart from this I met few people who have been
in bpo for quite a long time..i just have had discussion
for few hours....analysed few question which I would
probably be asked in interview!!!! thats how I spent my
whole day..later on i took rest..& today I am here!!!!

what is the key aspect that helps improve customer service?

1138

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How do you handle an irate customer?

1932

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How do you ensure that your departments goals are in line with the overall company goals?

2009

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what is active directory?

2301

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Technical like c,c++,Telecommunication

3350

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How was your yestarday?

2721

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Bangalore traffic

1736

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Please give us an example of a situation where there were competing priorities. What actions did you take and what were the results?

4019

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Speak on photography ?

2401

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Can you give me an example of a time when you had to motivate and develop a team in a challenging work environment?

2353

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what is your career aspect & if they asked in general what should i answer?

2208

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tell about ur self,what do u know about call center n iam an Be graduate how i should answer

2402

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i am from bpo sector and have a intervirw with ocwen financial corporation for bpo job so what kind of questions i can expect there

3072

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How do you feel about doing repetitive work?

2682

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I want to know in brief - What is a Disiplineary Action Policy (DAP) and Carective Action Policy (CAP) the both terms used in call center ?

10837

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