WHAT IS CALL CENTRE ?

Answer Posted / bhargav

A call center is a centralized office of a company that
answers incoming calls or makes outgoing calls to the
customers. They can handle considerable volume of calls at
the same time and can also log calls. using a variety of
technologies including computer automation, call centers
connect the customer and the organization to meet the
cstomer needs in real time

Is This Answer Correct ?    9 Yes 4 No



Post New Answer       View All Answers


Please Help Members By Posting Answers For Below Questions

What have you done to promote great customer service?

2078


what are the personel characterstics and qualities that you would bring to this position that would be paticularly helpful in fulfilling the responsibilities of this position?

1965


Why you want to change the job line (i.e. Secretary to Back-ed-process

1986


topic-what is retail ,politics in india,childhood,

1943


How is Absenteesim Calculated ?

1407






Where have you worked before? : bpo

711


what motivates you? also have you used these motivators with other

2082


is maths required for getting job in call centres

1560


what are some aspects of your present or most recent position that you dislike?

1884


TRIColor

1768


How can you improve customer service without spending any money?

746


WHAT IS INSURANCE? D WHY DO WE MAKE INSURANCE?

1801


explain 3 years gap in your employ history?

1880


How do you tackle a customer ? Explain from your experience and what have learnt from that ?

2658


Explain about bpo & how it works? : bpo

811