Answer Posted / bhargav
A call center is a centralized office of a company that
answers incoming calls or makes outgoing calls to the
customers. They can handle considerable volume of calls at
the same time and can also log calls. using a variety of
technologies including computer automation, call centers
connect the customer and the organization to meet the
cstomer needs in real time
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5. When promises to do something by a certain time, they do so
What will you do in a situation where system shuts down and you still handling customer on the phone?
What would be your advantage in the future if you join now?
2. The physical facilities are visually appealing
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If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company ? why did you want to join the call center? why do you left your previous job? What is your greatest strength? where do you see yourself from (Ten or fifteen)years from now? If u will be the principal of a school what will u can do best for school? Take Over Means? What are your biggest weaknesses?
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1.6. Tell me something about your happiest day of your life.
What are the critical attributes of a customer service representative?
What do you like about being employed in a call center?
what is the importance of quality and quality analyst in call center
1. If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company? 2. Being a MCA graduate why you are looking for a call center job? 3. You don’t have any experience in call center field? why should i hire u? 4. q: why did u join in call center: ans: Now a days call center are glittering high in the market.They offering nice package and career.obviously one day you will be in a good position.it offers a lot of scope in developing your position 5. Tell something about BPO 6. Which colour do u like? 7. Why did you want to join the call center? 8. what is the difference of domestic and international call centre? 9. why do you want to join a call centre being a computer science graduate? 10. Tell me about your favorite colour? 11. What would u do, if u become a prime minister of ur country for six months 12. As am a fresher i don’t know how to attend a interview ,give me some tips? 13. Can u stay awake in the night? 14. Do u know how to speak English with American accent? 15. Do u have the patience to listen to others’ problems?
list three of your most important accomlishment
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