IF I AM A FRESHER & SUPPOSED THE INTERVIEWER ASKED THE
QUESTION "DO YOU HAVE ANY EXPERIENCE" ? WHAT SHOULD BE MY
ANSWER TO HIM ?
Answer Posted / nihar mohire
No I don't have any experience of a call centre job.
| Is This Answer Correct ? | 9 Yes | 17 No |
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please mail me the questions which are asked at the time of interviews in the call center
Which place most you like and why?
Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.
Please tell me about an occasion when you had to analyse a large amount of complex information which led to you identifying an improvement in service delivery or cost.
What would you do if the customer says that it took you long to resolve an issue?