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can u give me some frequently asked questions
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Answer Posted / madhuri
tel me something about customer care
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In call centre which types of calls we receive? answer in short.
is it ok to say that i am doing mba as wanted to increase the weightage on my profile?
If you had enough money to retire right now, would you? : bpo
Mention the types of call center and what is the difference between them?
TELL ME YOU HAVE SEEN CROWDED MARKET?
how we will change our low living standard ?
What would be your advantage in the future if you join now?
What is erlang call centre staffing formula
whay u r join RBS? and what do u know about this co. tell me somethng about RBS ?
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
speak something about railways?
I want to know in brief - What is a Disiplineary Action Policy (DAP) and Carective Action Policy (CAP) the both terms used in call center ?
What was the difficult days in your life ? please elaborate
What’s your area of opportunity?
What would you do if your team ceased to perform? Them.
