Answer Posted / shimpu hegde

quality analyst is the one who audits as per process
perspective. Again depends of what level of audit is he/she
doing.Process audit is different and organization audit is
different.

Processes audit where the audit level will be limited
depending on the complexity.

Organization audit where six sigma comes in to picture.
Where audit will take palce in all levels.

why you leave teaching? and why you want to join BPO?

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have u shared any lighter moment with customercare executive in ur life tell me ur experience

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For customers, proactive engagement do you know the ways to create it?

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How to tackle the customer language barrier that exists in between?

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is it ok to say that i am doing mba as wanted to increase the weightage on my profile?

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Rate yourself from 1-10 what would you give and why? If you had won 1 billion dollars at the lottery or at the casino,where would you like to spend the rest of it except for volunteer works or in charities?

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Why companies outsource? : bpo

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Why we promoted you as senior Team leader

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What is the difference between Third-party BPO and Primary BPO (Please understand the question and post answer to my site sweetlittleheart25@yahoo.com)

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abdul, you have technical background but why do you want to come in BPO & for non- technical process?

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what were u doing some many years after doing graduation?

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describe briefly your standards for success?

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Why do you want to become a Quality Analysist and what will be your profile in this position?

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What do you consider as your greatest weakness and strength?

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what are some aspects of your present or most recent position that you like?

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