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why do you want to join bpo
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Answer Posted / poonam
i would like to join BPO industry bcoz there are endless
opportunities, BPO industry includes branded companies, if
i work in dis industry it will show some respect and
dignity in the socity bcz of brand name. BPO industry
delivers the good value to the customers according to me
value means the potential of the service which satisfy the
customers needs and wants.Iam seeking a job in a big
reputed organisation where i can enhance my skills and
knowledge, BPO industry will serve me a plateform where i
can accomplish my career objective. My biggest dream is to
be a part of this industry.
| Is This Answer Correct ? | 6 Yes | 3 No |
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What part of BPO do you like and dislike?
Objectives and Correlating Incentives Describe a time when you have set objectives and correlating incentives for a member of your team What were you trying to achieve in doing this, what were the objectives? How did you choose the incentives?
SPEAK ON UR LAST DAY IN UR SCHOOL (10 OR 12TH)
Do you know the online tools for excellent customer service?
Tell me about ur college days
How would you convince everyone to adopt to change and what changes would you like to make?
1> What is water mark & why it will be used? 2> how do you make / done duplex setting in printer or while printing ? 3> total in how many ways from n/w system, user can send the data ? 4> in n/w how user can access the data from another system ? 5> what is virtual memory, page file, hyper trending? 6> mail account configure & difference ? [express, outlook, IMAP, notes] 7> n/w command & layer ? Q asked at HP, Bangalore, for non voice tech support.
How can you get responsive customer feedback?
Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.
Describe the assessment room ? What did u heard or watched recently?
tel me sumdin abt indian culture?
What makes you stay here for longer years?
Iam a fresher. I completed B.TECH in June 2008. what have u been doing after june 2008?
How will you manage agents who report into work under the influence of alcohol OR who are under the influence of drugs ?
How the analysis of departed customer help your organization?
