Answer Posted / mohammed saud

inboumd means incoming calls. by solving the customer
quuerries and problems.
outbound means outgoing calls. by satisfying the needs of
the customer.and explain the benifit of the product.

when i went to convergys then i was asked to these question? only for technical post 1. give me your introduction 2. what is ping, ms config, safe mode, last known configuration, system restore, backup, ip address and what is command prompt.....

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How is Absenteesim Calculated ?

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wht did you apply at teletech? why not in tanscom, convergy's, ventus, etc.?

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Can you explain the color red to a blind person?

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what the daily rutien of sunday

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How do you handle constructive criticism?

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Which is Better home cooked food or outside food ?

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What do you like about being employed in a call center?

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Tell something about today's climate?

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3. Employees at appear professionally dressed

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i am 10 pass with cbse board can i get a job in call center

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what is us staffing? describe the complete life cycle of the us staffing

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1. Has modern looking equipment

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Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.

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Are you a team player? : bpo

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