You are a team leader handling 15 staff. You know there is
data fudging happening, which is an integrity issue for the
organization but you don't have sufficient data to prove,
although You know which staff are doing it. Now, 5 team
members come to you together asking that they have heard
from the grapevine that they are suspected for playing with
critical data. How will You handle this situation
especially when 2 out of these 5 are actually the ones
doing it ??? This is a mind boggling question for an
inerview, it had me tongue tied for a moment.
Answer Posted / mohd.ehtesham
if i m team leader. Mine first step will be sending
individual notice. declaring whom ever that is doing data
integrity is illegal. if you one from them then come to me
in personal. just meet in personal you wont be punish for
what u did. otherwise if u caught live . i cant help u out.
i will just handover to highest authority.
| Is This Answer Correct ? | 22 Yes | 6 No |
Post New Answer View All Answers
why you want 2 join bpo ,after completing hotel managment?
7. Performs the services right first time
What are advatages and disadvatages of BPO job?
what is the use of a call center? what are the most commonly asked questions during a call center interview? can you give me some tips on a call center job interview? what is the use of a call center? can you give me some lists of possible questions in a call center interview? including the best answers for that particular question. Thank you.
Can you work in shifts?
How will you manage agents who report into work under the influence of alcohol OR who are under the influence of drugs ?
if u r gettin more pay from another company, wht will u do....? 1.u will leave us an join tht company an y
How good are you with computer skills? : bpo
Why we promoted you as senior Team leader
Sell me your used envelope?
Tell me about a time when you had to go above and beyond the call of duty in order to get a job done
What have you done to promote great customer service?
Why do you want to become a quality evaulator and what do you know about the job profile of a quality evaulator in BPO?
1> What is water mark & why it will be used? 2> how do you make / done duplex setting in printer or while printing ? 3> total in how many ways from n/w system, user can send the data ? 4> in n/w how user can access the data from another system ? 5> what is virtual memory, page file, hyper trending? 6> mail account configure & difference ? [express, outlook, IMAP, notes] 7> n/w command & layer ? Q asked at HP, Bangalore, for non voice tech support.
WHAT IS THE MAIN JOB PROFILE OF BEST CALL CENTRE