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Role of quality analyst in bpo
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Answer Posted / prady
Maintain the Quality of the handled process as per the
ggiven parameters,
Satisfy the customerwith quality of delivery of the team of
agents.
Ensure appropriate & effective resolution has been madeto
the issues raised
| Is This Answer Correct ? | 498 Yes | 62 No |
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Hi Friends, Can anyone send me a Six Sigma question bank with answers on my email id : apexin2009@gmail.com. I am a quality manager in a Mulitnational Company. I have to design a question paper for my already trained green belts and black belts. I had a great knowledge base on six sigma at my home pc but since the mother board has gone bad and it has gobe for repair, I am not able to design a question paper. Please send me a question bank if anyone of you has it. I know that these things are really valuable but I would be highly obliged if you can do this favour. I would look forward to a long professional relationship with that individual. Thanks
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