which ticketing tool you are using?
Answer Posted / subal
HPSD- HP service Desk.First Users send mails to 1st level
support stating their issue,they then create service call
and assign them to respective Team.Unique no is provided
which is call service call no and it's used as reference no
in future.
| Is This Answer Correct ? | 12 Yes | 2 No |
Post New Answer View All Answers
How would you do the 'a user logge into production system, changes a table and logged out'. How would you track him?
Can you explain secure store and forward?
Is it possible to have more than one st of org-level values in one role? Explain your answer.
what is user buffer?
What does the pfcg_time_dependency clean up?
how you can delete multiple roles from qa, dev and production system?
how we Set up Central User Administration (CUA) to manage 4 systems/clients
What is the difference between c (check) and u (unmaintained)?
How to codify for an Item in SAP? How many digits are required for an item?
What every changes done exist role in development system that changes are not reflected in quality system, but transport is successfully moved?
could anyone tell me how we can copy the mass roles from sap_all profiles???????
the company needs to expand its region to another country which the same authorizations had previously what approach you will take
Hi, Can any one tell me, what is roles and responsibilities for SAP-Security resource in 'Netweaver Identity Management'
Can you explain document transfer-level security?
What is the main purpose of parameters, groups & personalization tabs?