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what is for call centre
what is voice and non voice and what is the eligiblity for
this job
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Answer Posted / neha
call centre is a medium where customer problem is solved.or
we can say it is a center of information of a particular
subject. Here cutomer asked some questions to a particular
object and problem is solved to some extent and give
satisfaction to the customer.
Here voice means sound, means problem is solved by using
telephone , mobile etc. it means problem is solved without
directly contact, only with voice.
non-voice means transfer information by using e-
mails,corrier,sms etc.
| Is This Answer Correct ? | 82 Yes | 23 No |
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