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Answer Posted / satyajit dutta
customer care is nothing but, post sales services, placing
once slef in the other front, acknowledging the actual
desires, empathising, needs, and if not solutions at a
single go, but follwing it up till that level where it can
be.. customer being the fuel of any company needs an
excellent services to enhance or excel in its goals and
standards and business.. business runs on the word of
mouth. If one unsatified customer there whould be a loss of
many potential customer... to conclude "customer service is
that standard of the company that make it or breaks it".
Satyajit Dutta.
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