Answer Posted / ravi
my patiency
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generally, now a days all call center and IT companies are asking us to speak or talk on some topics?
hi, could u tell me how to sell a pen in hindi
Do you know the online tools for excellent customer service?
How can we control attrition and reduce shrinkage
u having experience of more than 2 yeras in marketing so why u want to join bpo?
What steps will you take to deal with an unsatisfied customer?
How to know what will be the tech-support of a particular company?(eg: what would be the tech-support in genpact?)
Rate yourself from 1-10 what would you give and why? If you had won 1 billion dollars at the lottery or at the casino,where would you like to spend the rest of it except for volunteer works or in charities?
Can anybody point it the responsibilities of Team Leader of domestic Call Center or BPO. If you are answering the point it out and explained.
What will be your approach to improve customer service?
How to give effective introduction...for the designation of Team Leader (BPO)
What is the difference between a bpo and a call center?
Tell me something about any ur tour?How u enjoy in that tour tell briefly?
What are your greatest achievements so far?
Do you have exposure to Quartile management ? E.g. How will you manage an advisor who is on the bottom quartile for 3 months consecutively ?
