Interested to Buy Any Domain ? << Click Here >> for more details...
What do you mean by quality analyst in call centres ?
- 30 Answers
- 131810 Views
- Aegis, Aircel, FirstSource, Hinduja, IBM, Intelenet Global Services, Sparsh, Tikona, I also Faced
- E-Mail Answers
Answer Posted / lateef ul huzban ahmed & r
quality analyst is a person who take care of entire team who
is working under him, in terms of giving exact resolution to
customer's query/complaint in a way where customer should
get satisfied with the given resolution to him.
Quality analyst means
In an organization quality and quantity should got alone if
there is no quality then there's no mean of quantity.
A quality analyst should be like a coach not like a Judge
| Is This Answer Correct ? | 141 Yes | 26 No |
Post New Answer View All Answers
Hello,I would like to know the Technical Test Queries for B.P.O.So please reply to my queries at your earliest possibility.
how do u demonstrate in strong situations?
3. Employees at appear professionally dressed
How can you improve customer service without spending any money?
Do you get along well with co-workers?
what are the job responsibilitits of a quality analyst in a call center? or what are the job roles of a quality analist in a call center?
It was suggested from an aol. advisor that my code of entrace to the aol email and other be changed to something else. I thought that I could have my own Code? What is going on?
name useful online tools that can be used for better customer service
what r the advantages & disadvantages of teamleader?
What is your favorite food tell me how it's being prepared?
What was your reason for leaving?
what is CUSTOMER SUPPORT (NON VOICE PROCESS? ROLES & RESPONSIBILITIES?
why dell only ?,
effects of video games?
how do you relate with your father
