What is difference between call centre and bpo

Answer Posted / rahul dwivedi

The call center is the place where we recieve the call of
the customer and call the customer





But the bpo is the organisation where we have some other
work apart from calling for example we handle the policies
of foriegn countries .Lot of trainings and dealing with the
foriegn countrie's companies.Call center is the part of BPO

Is This Answer Correct ?    59 Yes 12 No



Post New Answer       View All Answers


Please Help Members By Posting Answers For Below Questions

please describe your daily routine of your mom

1827


How you would be an asset to this organization?

1877


minimum how many years of experience your company wants

1540


How to deal with a customer who denies paying for the product?

821


what is genpact

2054






sorry ******* u have been rejected as vacancy is full? then u ask for ur resume dan he/she says dat i keep it wid me if deris some vacancy i will let u know ?

2133


after ur intermediate why had u stoped ur eduation for one year ?

2321


list three of your most important accomlishment

2302


Can you give me an example of a time when you had to motivate and develop a team in a challenging work environment?

2009


what is crm?

1355


you having experience in marketing so why i will recruit u as u r fresher in this field...

1960


Describe how you ensure that your sales targets are exceeded each month?

3925


I want recent question papers. Now am preparing for BPO interview. please send the papers..

2657


all question of related to window 2003 server

2080


What do you know about us?

1586