Answer Posted / manohar
in experince for selling products
| Is This Answer Correct ? | 2 Yes | 7 No |
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How did you manage to attend this interview during your working hours?
HANDLING OF ALL FRONT OFFICE QUERIES PERTAINING TO CONSUMER ACCOUNTS AND INTERACTION
sorry ******* u have been rejected as vacancy is full? then u ask for ur resume dan he/she says dat i keep it wid me if deris some vacancy i will let u know ?
Can you give me an example of a particularly difficult customer you had to deal with and how you used your skills to successfully overcome the problem they had?
HOW you spend the last day? how you spend the last Birthday.
Why do you want to work in a call center?
what is CUSTOMER SUPPORT (NON VOICE PROCESS? ROLES & RESPONSIBILITIES?
What’s your area of opportunity?
name useful online tools that can be used for better customer service
please mail me the questions which are asked at the time of interviews in the call center
What is your experience in Client Management ? Types of Client Interaction ?
you left the previouscompany as we arw offering a better carrier,by suppose tomarrow morning if recieve offer where you can expect great carrier and growth,wht would be your choice?
Why do you think customer service is most important? ( elaborate your thoughts logically with critical analysis for the assessment)
Why you want to change the job line (i.e. Secretary to Back-ed-process
What if the customer is not happy with your answer or solution?
