what is call center?what is diffrence call center & bpo?
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Answer Posted / gmadkhan
bpo i nothing but a bussiness process outsource which it
deals with the voice n non-voice base
call center is that there is 2 departments one is inbound n
another is outbound
inbound is that call will come from customer asking the
quries to us
outbound is that were we have to make a call to customer n
tell them about ther due date of payment n tell them to pay
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